Medicaid &
Insurance Support
Atlanta Legal Aid Society
Atlanta Legal Aid Society
- atlantalegalaid.org
- 404-524-5811
Atlanta Legal Aid provides free civil legal assistance to eligible residents of metro Atlanta. Depending on the issue and available capacity, its attorneys may help families with public benefits, disability rights, special education, housing, family stability, and other legal problems that affect a medically complex child’s care.
Children’s Healthcare of Atlanta Financial Counseling
Children’s Healthcare of Atlanta Financial Counseling
- choa.org
- 404-785-5060
CHOA financial counselors help families understand coverage, hospital billing, Medicaid enrollment options, and financial-assistance applications connected with care provided at Children’s. Families can use this service before or after treatment to clarify expected charges, identify missing coverage, and discuss options when medical bills are difficult to manage.
Family Voices – Family-to-Family Health Information Centers
Family Voices – Family-to-Family Health Information Centers
- familyvoices.org
- Use online affiliate directory
Family Voices connects families with family-led organizations and Family-to-Family Health Information Centers throughout the United States. These centers help caregivers understand healthcare systems, insurance, community services, family rights, and transition planning while offering guidance from people who have firsthand experience raising children with special healthcare needs.
Georgia Advocacy Office
Georgia Advocacy Office
- thegao.org
- 404-885-1234 / 800-537-2329
The Georgia Advocacy Office is the state’s independent protection-and-advocacy organization for people with disabilities. It provides information, referrals, and selected advocacy on disability-related rights, including access to services, community living, discrimination, and educational protections when a child’s needs are not being appropriately addressed.
Georgia Children’s Medical Services
Georgia Children’s Medical Services
- dph.georgia.gov
- 404-657-2850
Children’s Medical Services provides care coordination for Georgia children and youth with chronic medical conditions. Coordinators may help families locate an appropriate medical home, navigate appointments and vendors, identify insurance or funding gaps, obtain certain equipment or services not otherwise covered, and plan the transition from pediatric to adult healthcare.
Georgia Legal Services Program
Georgia Legal Services Program
- glsp.org
- 833-457-7529
Georgia Legal Services provides free civil legal help to eligible people living outside metro Atlanta. Families may contact the program about public benefits, healthcare access, disability rights, housing, education, and other noncriminal legal problems, making it especially useful for rural families who do not have nearby specialty legal resources.
Georgia Office of Insurance – Consumer Services
Georgia Office of Insurance – Consumer Services
- oci.georgia.gov
- 800-656-2298
Consumer Services answers questions and accepts complaints involving many health-insurance plans regulated in Georgia. Families can contact the office when they do not understand a denial, believe an insurer has not followed the policy, need help identifying the proper complaint process, or are unsure which agency regulates their plan.
Georgia Watch – Healthcare Consumer Resources
Georgia Watch – Healthcare Consumer Resources
- georgiawatch.org
- 866-339-2824
Georgia Watch publishes consumer-friendly information about medical bills, hospital financial assistance, healthcare access, and patient rights. Its guides can help families review bills, understand common billing problems, prepare questions for providers or insurers, and locate additional advocacy assistance before medical debt becomes unmanageable.
Georgians for a Healthy Future
Georgians for a Healthy Future
- healthyfuturega.org
- 404-567-5016
This Georgia nonprofit helps consumers understand health coverage and connect with trained insurance navigators. Families can receive help comparing coverage options, completing applications, resolving enrollment questions, and locating community assistance when medical coverage or access to care becomes confusing.
Health Law Partnership (HeLP)
Health Law Partnership (HeLP)
- healthlawpartnership.org
- 404-785-2005
HeLP provides free civil legal help to qualifying Children’s Healthcare of Atlanta patients and their families. Its attorneys can address public-benefit problems, disability-benefit issues, insurance-related barriers, housing concerns, education disputes, and other legal problems that can interfere with a child’s health and the family’s ability to maintain care.
Parent to Parent of Georgia
Parent to Parent of Georgia
- p2pga.org
- 770-451-5484 / 800-229-2038
Parent to Parent of Georgia helps families of children with disabilities or special healthcare needs understand complicated systems and find the right contacts. Coordinators can assist families searching for insurance guidance, waiver information, appeal resources, providers, disability organizations, and other supports through one-on-one help and its extensive Special Needs Database.
Patient Advocate Foundation
Patient Advocate Foundation
- patientadvocate.org
- 800-532-5274
Patient Advocate Foundation offers national case-management assistance to people facing serious or chronic illness. Case managers help families work through insurance denials, prior authorization problems, medical debt, employment protections, transportation barriers, and other access issues that can interrupt a child’s treatment.
St. Vincent de Paul Georgia – Health Insurance Options Assistance
St. Vincent de Paul Georgia – Health Insurance Options Assistance
- svdpgeorgia.org
- 678-892-6163
St. Vincent de Paul Georgia connects families with health-insurance navigators who can answer coverage questions and help with Marketplace enrollment, special enrollment periods, and other insurance options. Its broader assistance network may also help with food, rent, utilities, and pharmacy needs when medical expenses strain the household budget.
Triage Health
Triage Health
- triagehealth.org
- 424-258-4628
Triage Health provides free, plain-language education about health insurance, appeals, disability benefits, employment rights, medical bills, financial assistance, estate planning, and related legal issues. Its national webinars, checklists, state resource pages, and appeal guides give caregivers practical steps for organizing and advocating around complicated healthcare problems.
U.S. Department of Labor – Benefits Advisors
U.S. Department of Labor – Benefits Advisors
- dol.gov
- 866-444-3272
Benefits Advisors assist people with questions about employer-sponsored health plans governed by federal benefits law. Families can call when they need help understanding plan documents, continuing coverage after a job change, requesting information from a plan administrator, or determining where to report a problem involving a self-funded employer plan.